Online service

EI benefits support

EI intake

Start an Employment Insurance application review.

This workflow collects preliminary information for Radix to review EI benefit type, application timing, employment details and document checklist items. It does not submit directly to Service Canada.

Applicant contact information

We use your phone number for OTP verification before sending this request.

Applicant full legal name*

Email address*

Country code*

Mobile phone*

Province/territory of residence*

Preferred contact method*

EI benefit type and timing

EI benefit type needed*

Application status*

Last day worked / stopped or reduced work*

Reason work stopped or reduced*

Have you applied within 4 weeks of stopping work?*

Previous EI claim in the last 52 weeks?*

Employment and insurable work history

Employment situation before claim*

Approximate insurable hours in last 52 weeks*

Record of Employment status*

Final earnings, vacation pay, severance or other money paid/payable?*

Employer / work history details*

Review and consent

Do not enter SINs, banking passwords, CRA/My Service Canada passwords, EI access codes, credit card numbers, bank account numbers or upload identity documents through this form. Radix will confirm secure document steps separately.